Amazing observation Derek!

Last year at RUBYCONF, I had the exquisite pleasure of meeting Derek (the narrator).  This is such a great observation from a truly inspirational, bright, and compassionate leader.

Why Are My Articles Worth Reading?

“Information is NOT knowledge” 

– Albert Einstein

The Answer In One Point

The article you are reading right now is written to explain one thing to “digital media authors” – why is this author, Adam Bloom (not the comedian), a qualified, credible source for knowledge about internet, content, and social marketing strategies that I can learn from and use?  If you just want to stop reading after one answer, I’d say, “You should probably read what I have to say because the last company to recruit me was Google.” Otherwise, I appreciate you wanting to dig in a bit more…

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Credibility Matters

While it is not my intent to come across egotistically in the description below, whenever I read information out there on the internet, I am always curious who wrote it.  Are they credible?  Are they reputable?  Can I trust what they are writing?  In doing research for our own book about stupid corporate decisions, we would only cite credible, valid sources and authors (often on brain science related research) because there is a lot of junk, untrustworthy information out there.  Use of propaganda has been around forever, and even authors and researchers with the best of intentions can mislead or even accidently lie.  So, when there is something important in my life that I am reading about...I always want to know about the author and the supporting facts…and I typically want to triangulate sources and find different perspectives.

My Relevant Qualifications in Three Points:

1) Personally, I am highly motivated to teach on the topic of helping digital authors' and content producers grow their businesses because I make a living from being a “digital author” and “software producer” myself.

2) Professionally, I've produced a lot of successful media/content and associated online programs for well known companies.

3) As well, I know internet marketing and marketing operations measurement really, really, really well...and social media just as well…I’ve spent my career in software and media.

While I haven’t done it yet, numerous people could provide references on these three statements…and I have over 60 recommendations/references on LinkedIn in general.

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Details on these Three Points for those who want Detail

1) Personal Motivation

- My life coach (at the time), George Fleming, and I reconfirmed in 2009 that my passions are entreprenuership, design, and psychology/learning.  And, in 2011, I am helping to complete, market, and promote a book written by my father that is directly related to these three areas.  I love these topics, they are not work, and they are fun!

- My dad and I have talked about being in business together since I was a kid, and his book has taken 4 years of research to complete.  It is about how the human brain works in corporate environments and why businesses and people often make really, really stupid decisions.  The topic is his passion (and mine), and we are both extremely exicted to share it with others.  By the way, my dad was the CEO of an $800M company for over a decade...and he believes this book will help companies and people more than anything he ever tried or read about.  We've talked to over 100 people about the book, and, literally, every person we've spoken to wants to read it!  Wow, how grateful, joyful, and thankful am I for this opportunity!?!?!

- I absolutely love learning and helping others learn...so, as we come up with strategies and execute programs to promote and market our own book, I will be sharing our thoughts with the world...mainly because I enjoy the teaching and sharing aspects of helping others become more successful.  Also, I love feedback and questions…so, drop me a line!

- My personal mission is basically a “stand” for liberty, life, and happiness (don’t think the cliché…there is a bit more to it ;-)...and I particularly love authors who help people achieve better lives, more freedom, and greater happiness in work and personally.  There is no question why I am here on this planet, and I try to live this every day.

2) Successful Media/Content

- As a web producer, I led the team who launched the first two versions of WebMD for both the consumer portal and the doctor's desktop (back in the late 90s).  Interestingly, I hired their first doctor as a staff writer and our team even did their logo…not to mention that our site worked on all browsers as well as WebTV and Network Computers!  (For you web geeks, this was an SSO webtop before LDAP!)

- As a multimedia producer, I have won two national awards for television programming kits that promoted XFiles and NYPD Blue.

- As a product marketer I have written and/or published numerous, revenue-generating white papers and videos for leading software companies such as Siebel Systems and Unica (now IBM).

- In one of my start-up side projects, I built a web presence that helped a band get their music and media downloaded in over 60 countries with over 1 million downloads (mainly through SEO and social networking).  I’ve also worked closely on programs successful digital media authors like CC Chapman, Julien Smith, Jim Brazell, and countless marketing and media groups in corporate America.  I’ve also achieved (and kept) a #1 and top-5 Google rank for search keywords on several occasions.

- Across companies like Siebel and Oracle, I've led the launch, production, and/or operations of numerous online education (LMS) programs, help systems, community, and support programs.

- While at Podshow/Mevio, I led the planning and execution for social networking, partner programming, advertorial, and advertising in over 20 campaigns for companies like Coca-Cola, GoDaddy, Sony Music/Playstation, Partida Tequila, and more.

- Again, I don’t mean to come off as tooting my own horn, but I make these points because I am here to help other people…and want you to feel confident in what I share…trust is earned, it’s not given.

3) Internet/Social/Marketing Operations

- Socially, I started using IRC chat rooms about 17 years ago...I've been an internet junkie and web professional since then and have seen the “social market” progress from IRC to BBS, then online community forums, and now social networks.  I've launched online communities from scratch several times and run dozens of social media programs.

- With internet marketing, it's very easy to say that I've been involved in over 100 internet or CRM-oriented projects in my career from designing custom online trading systems to implementing and managing web analytics to designing and creating SEO/PPC programs as well as online viral videos and web-based video programming/seminars.

- Since I spent so much time at Siebel, Oracle, and Unica in marketing operations related roles, I am considered an expert in marketing operations and measurement.  As Director of Marketing Operations, I was responsible for measuring the ROI of every piece of content that Siebel Systems had put on the internet along with measuring the return on every dollar of the marketing budget...both Oracle and Unica asked me to help them do the same thing not to mention clients and job opportunities that I have turned down from Lexis Nexis, Microsoft, and others.

Well, hopefully, this sheds some light on my qualifications.

Again, I am here on this planet to help others…and thank you for reading!

Kindly,

ab

Product Marketing Services

Product Marketing has two key goals 1) understanding customers deeply 2) growing product revenues by serving those customers better than the competition.

Product Marketing solves problems across the product life-cycle and across the customer experience. There are four key product marketing activities:

1. customer analysis: Understanding and defining the voice and psychology of the customer, customer profit and cost drivers, behavioral profiles and processes, needs and desires, thoughts and feelings, user experience and task analysis, segmentation, trends, satisfaction drivers, and, ultimately, whatever makes customers refer to you as something they liked buying, using, and would recommend to others.
2. messaging/customer interaction: Designing concise and impactful messages, customer experiences and information architectures that engage, ways to maximize "return on content," interactions that lead to revenue, and, ultimately, content and communications frameworks that work in sales AND marketing for BOTH traditional AND social channels.
3. sales enablement: Developing applications, scripts, tools, incentives, giveaways, infographics, videos, training, methodologies, events, relationships, business cases, calculators, presentations, process and funnel metrics, technology capabilities, and, ultimately, doing whatever is necessary to help the cash register ring and move the deal forward.
4. marketing: Reaching target customers to get attention, interest, and engagement in a world where prospects are addicted to search and social media but have a very short attention span...and, ultimately, doing it in a way that is talkaboutable across every marketing channel.

Google Social Circle

This was announced last year, but I hadn't seen it in search results until today.

Google is clearly taking social very seriously...this is unreal.

Facebook versus Google - let's get ready to ruuuuuuuuummmmmmmmbbble!

The Life and Death of a Twitter Trend

Reposted from Twitter Trending analysis

ROTFL

Social Media, Design, and Gandhi

Media has always been social.

Since media was invented, it has been social. People spoke then passed stories down orally. Then people learned to read and write…both social excercises…including the sharing of news and other information. Then the gutenberg press, religious passages printed and shared, and war propaganda. Then we have the invention of radio, tv, the net. Each has a major component of sitting with others and talking about what is going on. Media has always been social…technology like the net just accelerates it.

Design applies to social.

Design comes in all forms. I’ve studied it for almost 20 years and have been fascinated with it. Design applies to products, but also processes, even business intelligence reports…it also applies to social experiences.

Ask a great sales person or bizdev-er, and they will tell you they design the sale cycle, each conversation, the partners involved…they actively think through all of this. Same with marketers, they design experiences…and call centers design great customer satisfaction into the way they do business.

Design also applies to social media. Any good sales and marketing person will design their information/media, people, process, and technology to get a great result…to make their customers happy. This has happened to all media particularly modern media. Certainly, with movies, music, art, and architecture are all design to please their customers…it’s no different than web design…or social media design.

You can design a social media experience…it’s probably most like designing a movie or probably more like the design of a retail experience…at least in my opinion.

The #1 design principle.

So, this sounds simple…but the #1 design principle for a product or service is to just figure out what design makes customers happy and want to talk about you…and then build to that spec. If you have an argument with this quote, I’d love to hear it: “A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” - Gandhi

Eric Schmidt on Social Media

Don’t listen to just anyone talk about social media…listen to Eric (starting around minute 12):

"...the information…that you get…

...is more likely to come from your peers…

...another permanent and important change in how our

society works…"

- Eric Schmidt, CEO Google

Social Software Apps

Great example of a social software application. This is a market disruption for Adobe and anyone else that sells picture editing software in the 8-21 year old space. Why would I buy software with this available? http://ping.fm/gFpTT

Grandpa, here is slideshow and link to pictures!

This should be easier to read. You have two choices:
1. Go here to this link at our Google Picasa site to see images full screen and also comment on them...I'd really love your comments!
2. Look below...you can control how fast it goes, but it's still small

My grandpa uses facebook!

mobile social changes how we all communicate...and drastically...I read this facemail and posted this image from my iPhone while in a car wash on west paces ferry.

appreciate the entreprenuerial spirit papa!!! luv ya!!!

"mobile" app: this little button is a lifesaver

Part of this site's purpose is to capture talkaboutable things. The little button (shown below) that made my rental honk...saved me about 20 minutes of searching the hotel garage. Yes, there is an app for that...but probably more interesting is how Zipcar uses social and mobile apps to find, reserve, and rent. Anyone used it? http://ping.fm/JIDCU

Social is everywhere...look around

When a mall decides to set up banners pointing to their social networking sites, what does that mean?

Well 4654 people like their FB site and 483 twitchers saw some URL info, logged on, and liked or followed them. That means something.

Betalking or betalkaboutable?

there is "betalking" ...and...there is
"betalkaboutable" .
no matter what, you likely want the latter.